Daten­schutz­erklärung

With this privacy policy, we inform you about the processing of personal data in connection with our activities and operations, including our website under the domain name [www.dynamicphysio.ch](http://www.dynamicphysio.ch). In particular, we inform you which personal data we process, for what purpose, in what manner, and where. We also inform you about the rights of persons whose data we process.

We have drafted this privacy policy in German. If it is published in another language, the German-language privacy policy remains authoritative.

For individual or additional activities and operations, we may publish further privacy policies or other information on data protection.

We are subject to Swiss law and, where applicable, foreign law such as in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).

By decision of 26 July 2000, the European Commission recognised that Swiss data protection law ensures an adequate level of data protection. By report of 15 January 2024, the European Commission confirmed this adequacy decision.

1. Contact addresses

The controller within the meaning of data protection law is:

Dynamic Physio GmbH
Spitzwaldtstrasse 195
4123 Allschwil

[info@dynamicphysio.ch](mailto:info@dynamicphysio.ch)

In individual cases, third parties may be responsible for the processing of personal data, or joint responsibility with third parties may exist. Upon request, we will gladly provide affected persons with information about the respective responsibility.

2. Terms and legal bases

2.1 Terms

Affected person: A natural person about whom we process personal data.

Personal data: All information relating to an identified or identifiable natural person.

Particularly sensitive personal data: Data concerning trade union, political, religious, or philosophical views and activities; data concerning health, the intimate sphere, or belonging to an ethnicity or race; genetic data; biometric data that uniquely identifies a natural person; data concerning criminal or administrative sanctions or proceedings; and data concerning social assistance measures.

Processing: Any handling of personal data, regardless of the means and procedures used, for example querying, comparing, adapting, archiving, retaining, reading, disclosing, procuring, recording, collecting, deleting, making available, organising, storing, modifying, disseminating, linking, destroying, and using personal data.

European Economic Area (EEA): Member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland, and Norway.

2.2 Legal bases

We process personal data in accordance with Swiss law, in particular the Federal Act on Data Protection (Data Protection Act, FADP) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).

Where and insofar as the European General Data Protection Regulation (GDPR) is applicable, we process personal data or personally identifiable data pursuant to at least one of the following legal bases:

  • Art. 6 para. 1 lit. b GDPR for the processing of personal data necessary for the performance of a contract with the affected person and for taking pre-contractual measures.
  • Art. 6 para. 1 lit. f GDPR for the processing of personal data necessary to safeguard legitimate interests – including the legitimate interests of third parties – unless the fundamental freedoms, fundamental rights, and interests of the affected person prevail. Such interests include, in particular, the permanent, user-friendly, secure, and reliable exercise of our activities and operations, ensuring information security, protection against misuse, the enforcement of our own legal claims, and compliance with Swiss law.
  • Art. 6 para. 1 lit. c GDPR for the processing of personal data necessary to fulfil a legal obligation to which we are subject under any applicable law of member states in the European Economic Area (EEA).
  • Art. 6 para. 1 lit. e GDPR for the processing of personal data necessary to perform a task carried out in the public interest.
  • Art. 6 para. 1 lit. a GDPR for the processing of personal data with the consent of the affected person.
  • Art. 6 para. 1 lit. d GDPR for the processing of personal data necessary to protect the vital interests of the affected person or another natural person.
  • Art. 9 para. 2 et seq. GDPR for the processing of special categories of personal data, in particular with the consent of the affected persons.

The European General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personally identifiable data and to the processing of particularly sensitive personal data as the processing of special categories of personal data (Art. 9 GDPR).

3. Type, scope, and purpose of processing personal data

We process the personal data that is necessary to carry out our activities and operations permanently, user-friendly, securely, and reliably. The processed personal data may, in particular, fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data, and payment data. The personal data may also constitute particularly sensitive personal data.

We also process personal data that we receive from third parties, obtain from publicly accessible sources, or collect in the course of carrying out our activities and operations, insofar as such processing is permitted.

We process personal data, where necessary, with the consent of the affected persons. In many cases, we may process personal data without consent, for example to fulfil legal obligations or to safeguard overriding interests. We may also ask affected persons for their consent when their consent is not required.

We process personal data for the duration required for the respective purpose. In particular, we anonymise or delete personal data depending on statutory retention and limitation periods.

4. Disclosure of personal data

We may disclose personal data to third parties, have it processed by third parties, or process it jointly with third parties. Such third parties may include, for example, specialised providers whose services we use. Such third parties may in turn disclose personal data to third parties.

In the context of our activities and operations, we may disclose personal data in particular to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, accounting and fiduciary service providers, debt collection companies, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, parent, sister, and subsidiary companies, organisations and associations, social institutions, telecommunications companies, insurers, and payment service providers.

5. Communication

We process personal data in order to communicate with individual persons as well as with authorities, organisations, and companies. In doing so, we process in particular data that an affected person transmits to us when contacting us, for example by postal mail or email. We may store such data in an address book or using comparable tools.

Third parties who transmit data about other persons to us are legally obliged to ensure the data protection of these affected persons independently. In particular, they must ensure that they are permitted to transmit such data and that the transmitted data is accurate.

6. Data security

We take appropriate technical and organisational measures to ensure data security appropriate to the respective risk. Through our measures, we ensure in particular the confidentiality, availability, traceability, and integrity of the personal data processed, although we cannot guarantee absolute data security.

Access to our website and our other digital presence is provided via transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn before visiting a website without transport encryption.

Our digital communication – like generally any digital communication – is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence on the corresponding processing of personal data by intelligence services, police authorities, and other security authorities. We also cannot exclude the possibility that an affected person is specifically monitored.

7. Personal data abroad

We process personal data primarily in Switzerland and in the European Economic Area (EEA). However, we may also export or transmit personal data to other countries, in particular in order to process it there or have it processed there.

We may export personal data to all countries whose law ensures an adequate level of data protection according to the decision of the Swiss Federal Council and – where and insofar as the General Data Protection Regulation (GDPR) is applicable – also according to the decision of the European Commission.

We may transmit personal data to countries whose law does not ensure an adequate level of data protection, provided that data protection is ensured for other reasons, in particular on the basis of standard data protection clauses or other suitable safeguards. As an exception, we may export personal data to countries without adequate or suitable data protection if the special data protection requirements for this are met, for example the explicit consent of the affected persons or a direct connection with the conclusion or performance of a contract. Upon request, we will gladly provide affected persons with information about any safeguards or provide a copy of any safeguards.

8. Rights of affected persons

8.1 Data protection claims

We grant affected persons all claims in accordance with applicable law. Affected persons have, in particular, the following rights:

  • Information: Affected persons may request information as to whether we process personal data about them and, if so, which personal data is involved. Affected persons also receive the information required to assert their data protection claims and to ensure transparency. This includes the processed personal data as such, but also, among other things, information on the purpose of processing, the retention period, any disclosure or export of data to other countries, and the origin of the personal data.
  • Rectification and restriction: Affected persons may have inaccurate personal data corrected, incomplete data completed, and the processing of their data restricted.
  • Opportunity to present one’s own point of view and human review: In the case of decisions based exclusively on automated processing of personal data that have legal consequences for them or significantly affect them (automated individual decisions), affected persons may present their own point of view and request review by a human being.
  • Deletion and objection: Affected persons may have personal data deleted (“right to be forgotten”) and object to the processing of their data with effect for the future.
  • Data disclosure and data transfer: Affected persons may request the disclosure of personal data or the transfer of their data to another controller.

We may postpone, restrict, or refuse the exercise of affected persons’ rights within the legally permissible framework. We may inform affected persons of any requirements that must be met in order to exercise their data protection claims. For example, we may refuse to provide information in whole or in part with reference to confidentiality obligations, overriding interests, or the protection of other persons. We may also refuse, for example, to delete personal data in whole or in part, in particular with reference to statutory retention obligations.

We may exceptionally charge costs for the exercise of rights. We inform affected persons in advance of any costs.

We are obliged to identify affected persons who request information or assert other rights using appropriate measures. Affected persons are obliged to cooperate.

8.2 Legal protection

Affected persons have the right to enforce their data protection claims through legal channels or to submit a report or complaint to a data protection supervisory authority.

The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

European data protection supervisory authorities are organised as members of the European Data Protection Board (EDPB). In some member states of the European Economic Area (EEA), data protection supervisory authorities are organised federally, in particular in Germany.

9. Use of the website

9.1 Cookies

We may use cookies. Cookies – both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies) – are data stored in the browser. Such stored data does not have to be limited to traditional cookies in text form.

Cookies may be stored in the browser temporarily as “session cookies” or for a specific period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage duration. Cookies make it possible, in particular, to recognise a browser on the next visit to our website and thereby, for example, to measure the reach of our website. Permanent cookies may also be used, for example, for online marketing.

Cookies can be completely or partially deactivated, restricted, or deleted at any time in the browser settings. The browser settings often also allow automated deletion and other management of cookies. Without cookies, our website may no longer be fully available. We actively request explicit consent to the use of cookies – at least where and insofar as required under applicable law.

9.2 Logging

For every access to our website and our other digital presence, we may log at least the following information, provided that it is automatically determined or transmitted to our digital infrastructure during such access: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, the individual subpage of our website accessed including the amount of data transferred, and the webpage last accessed in the same browser window (referer or referrer).

We log such information, which may also constitute personal data, in log files. The information is necessary to provide our digital presence permanently, user-friendly, and reliably. The information is also necessary to ensure data security – including through third parties or with the help of third parties.

9.3 Tracking pixels

We may integrate tracking pixels into our digital presence. Tracking pixels are also referred to as web beacons. Tracking pixels – including those from third parties whose services we use – are usually small, invisible images or scripts written in JavaScript that are automatically retrieved when our digital presence is accessed. Tracking pixels can collect at least the same information as logging in log files.

10. Social media

We are present on social media platforms and other online platforms in order to communicate with interested persons and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The general terms and conditions, terms of use, privacy policies, and other provisions of the individual operators of such platforms also apply in each case. These provisions provide information in particular about the rights of affected persons directly vis-à-vis the respective platform, including, for example, the right to information.

For our social media presence on Facebook, including so-called Page Insights, we are jointly responsible with Meta Platforms Ireland Limited (Ireland) – where and insofar as the General Data Protection Regulation (GDPR) is applicable. Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights in order to provide our social media presence on Facebook effectively and user-friendly.

Further information on the type, scope, and purpose of data processing, information on the rights of affected persons, and the contact details of Facebook and Facebook’s data protection officer can be found in the Facebook privacy policy. We have concluded the so-called “Controller Addendum” with Facebook and thereby agreed in particular that Facebook is responsible for ensuring the rights of affected persons. For the so-called Page Insights, the corresponding information can be found on the page “Information about Page Insights”, including “Information about Page Insights Data”.

11. Third-party services

We use services from specialised third parties in order to carry out our activities and operations permanently, user-friendly, securely, and reliably. With such services, we may, among other things, embed functions and content into our website. In the case of such embedding, the services used collect, for technically mandatory reasons, at least temporarily, the IP addresses of users.

For necessary security-related, statistical, and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised, or pseudonymised form. This may include, for example, performance or usage data in order to provide the respective service.

We use in particular:

11.1 Digital infrastructure

We use services from specialised third parties in order to be able to use the required digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.

We use in particular:

11.2 Appointment scheduling

We use services from specialised third parties in order to be able to arrange appointments online, for example for meetings. In addition to this privacy policy, any directly visible terms of the services used, such as terms of use or privacy policies, also apply.

We use in particular:

11.3 Map material

We use services from third parties in order to embed maps into our website.

We use in particular:

12. Final notes on the privacy policy

We may update this privacy policy at any time. We provide information about updates by publishing the current privacy policy on our website.

26 June 2026